Forest River is a major North American RV manufacturer. It produces toy haulers, destination trailers, travel trailers and other recreational vehicles. The Forest River product line includes many models and floor plans. It is ideal for anyone who loves the outdoors. The company is known for making high-quality products at a reasonable price.
Forest River was founded in 1996. Warren Buffet is now the owner. It is a Berkshire Hathaway affiliate, the world's largest investor conglomerate. Apart from selling recreational vehicles, the company also designs and produces pontoon boats and buses, as well as cargo trailers and utility trailers.
The company's original models were fifth wheels, travel trailers, and pop-up tent campers. However, it wasn't until 1998 that the company began manufacturing Class A Motorhomes. In 2011, the company acquired Dynamax Corporation. It expanded its product range to include luxury motorhomes with the new acquisition. It introduced the Trifecta pontoon in 2016.
Forest River has a strong reputation for being a great value for money. But many customers have complained about the poor after-sales service. A number of complaints focused on issues with the company’s build quality. They complained of plumbing issues and other problems. The company was also accused of trademark infringement.
The company offers a one year warranty. However, this warranty is only available to the original buyer. The warranty cannot be transferred to your home if the model was purchased from Forest River. This could be frustrating if your dealer is not able to provide service.
During the past few years, the company has been involved in a few lawsuits. A criminal deception claim has been made against the company. Although the company's website is rated A+ by the Better Business Bureau (BBB), there is no certification from the BBB of the company’s integrity. Forest River has had only 250 complaints in three years.
Forest River isn't the only RV manufacturer to receive awards. Thor, Heartland and Keystone were also honored for their exceptional products and customer service. Each of those manufacturers has received at least three stars, but none have reached the 5.0 Star mark.
Forest River RVs are average in build quality, but they offer a variety of models, floor plans and features. The majority of models include a one year warranty. This makes them attractive for those who are looking for a new RV. These RVs are also very competitively priced.
Although many Forest River RV owners complain about after-sales service issues, it doesn't have to be that way. If you establish good working relationships with your local dealer, your problems are likely to be addressed quickly and efficiently. You should be alert for potential repairs or maintenance issues as soon you notice them.